Average service price

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$ 2988
Interstate move average
40% less than market avg.
$ 1738
Local move average
33% less than market avg.
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Review summary

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2.9
28 reviews

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Steph Tremos
Oct 21, 2021
Long-distance move from Charlotte, NC to West Chester, PA

Do not use this company, 1 star is over rated

I had issues from day 1. It’s been over 1 year and I’m still trying to get my $30. check from them. They broke items, lost items, offered me other people’s property items that they had on the truck and they finally offered me $30. for all the numerous telephone calls, frustration, damage to my property and all my lost items. Really!!! Let alone going through a different company for the claim and that’s another story in itself. I have been so frustrated that I just wanted to get this over with. Now it’s just the point to get my $30. Numerous times they have lost my paperwork that I had filled out and also a claim release form that I had to have it notarized, Thomas Brown said they never received it and it was all my fault let alone the 2 hour wait to talk to somebody.

Thomas Brown is unprofessional and doesn’t care about anybody’s property or customer service plus he will add additional costs when he comes to pick up your furniture. He told me to text over the claim release form again since they don’t have it to a telephone number that doesn’t accept text messages. I thankfully saved his cell phone number at the time of the move and sent it directly to him.

I would love to hear from the owner of this company. I guess that I shouldn’t hold my breath because nobody else has returned any calls.

Move size: 2 Bedroom Home Service cost: $2361

Jane Madden
Apr 18, 2019
Local move within Georgia

Move from Texas to Georgia.

STAY AWAY FROM THIS COMPANY..AND, ARROW MOVING and STORAGE!! If an option to give them a "0" rating was available, that would be the number chosen. I moved from Texas to Georgia and this is the company Arrow Moving & Storage outsourced my move to. In all of my discussions with Arrow Moving they never mentioned they would outsource the move to another vendor. The movers arrived a day late from originally scheduled. When they did finally arrive three of their moving crew did not show up. I was told they were in an accident on the way to my house..was this true?? Due to them being short handed, it took them until Midnight to complete the move since I had to be out of the by that night. I also had a storage unit they needed to load on the truck. I was told my load would be the only household on the truck. This was not the case. There were two other households on the truck. Due to this being the situation, the contents of the storage unit would not fit on the truck. A smaller rental truck had to be used, then offloaded to a semi. I did not receive the contents from the storage unit until two weeks after the first portion of my contents were delivered. When I asked why my household items would not fit on the truck, they were abrupt and told me "I had more stuff than scheduled"!! When moves are scheduled they are based on an estimate of contents, do the moving companies not realize no estimate is accurate. An estimate is just that..an estimate.They should allow for a percentage of the estimated for overage. I had paid for the original estimated cubic feet prior to the move and was told if additional was owed the driver would tell me the amount in order for it to be paid upon delivery of the contents. Since the storage unit items would not fit on the semi, I was told I would have to pay upfront in order for them to take the contents of the storage unit. What choice did I have?? It was either pay them then or my items would not be moved. Upon the semi arriving in Georgia, it was a disaster. Furniture was broken, most of the other furniture had scratches and nick or areas on the furniture that would need to be repaired. A new bedroom set look as if I had it for 20 years. Box after box of dishes were broken. Boxes were crushed! The first load delivered, the men were different that those loading the truck in Texas. They were very nice and acted as if they cared about my belongings. The second load delivered, the men were rude and threw my belonging around as if they couldn't get out of my house fast enough. With the second crew, they were actually scary and I wasn't sure I wanted to be in the house alone with them. I contacted Arrow Moving and Storage and they transferred me to Move Us to Relocation to advise them of the condition of my items. Since I was so upset, the "manager" told me he would handle my claim/issue personally. I took pictures of all the damaged items and forwarded to him via email. After approximately three weeks, I was offered $350 for all of the damage. Mind you, a bed and table were so damaged they had to be thrown away!! I would not accept their offer and told them they needed to reevaluate. Since I would not accept the offer, they referred me to a third party claims company and would no longer communicate with me. The claims company required all the same information to be submitted in order for the claim to be "reconsidered". I sent an email back to the moving company advising them that they had all the information and I expected them to work with me on a reasonable settlement. To date, I have not even received a reply. These people are crooks and have no respect for your belonging. Arrow Moving and Storage misrepresented their service and did not provide the service contracted!! I'm writing this review in hopes that no one else is submitted to this type of treatment. Save yourself a lot of heart ache, stress and aggravation, don't use either of these companies.

Move size: 4 Bedroom Home Service cost: $13000

Thumbnail photo by Jane Madden of Move US to Relocation Second thumbnail photo by Jane Madden of Move US to Relocation
Jack Cummings
Jan 27, 2020
Long-distance move from Oklahoma City, OK to Grapevine, TX

Twice as Nice.

I've used this company twice and have been extremely happy with the service both times. My first move was an interstate relocation from Oklahoma to Texas in 2018 and just now I've relocated again back to Oklahoma. The staff was very courteous and professional, and I had the pleasure of having Mayelo as the foreman of my move both times. I've never seen someone wrap furniture so quick! I left for thirty minutes to grab lunch for the crew and my entire living room was wrapped or packaged. I highly recommend Move Us To!

Move size: 3 Bedroom Home Service cost: $6500

Tanya Bradford
Jul 07, 2019
Long-distance move from Fort Worth, TX to Savage, MN

Do Not Use This Company.

This company has a D- rating from BBB. They are unprofessional. They do not know how to pack or move a person’s belongings. They were hired as a third party to move belongings from TX to MN. There were times when I could not get a hold of anyone at their company for a week at a time. The addresses they have listed are empty buildings. They took 34 days to move my belongings. Then on the day of delivery threatened to drive away with my belongings if I didn’t give them more money. They broke into my fiancé’s tool box and broke it. My things were covered in dirt and leaves like they had been sitting outside. Most of my things were damaged. Stay away from this company.

Move size: 1 Bedroom Home Service cost: $1700

Thumbnail photo by Tanya Bradford of Move US to Relocation Second thumbnail photo by Tanya Bradford of Move US to Relocation
Stephen Manganaro
Jan 23, 2021
Long-distance move from Cary, NC to Lexington, KY

Move review

This company is a total disaster. Thomas the owner is not engaged in solving problems. They failed to deliver the goods as contracted. They provided no communication on changes and excuses on delays and damages. Their packaging process was extremely poor as several items were crushed beyond belief. They lost a wardrobe box and have made little to no effort to find it. Jamie the operations manager, is useless. Fails to return calls promptly, knows little about the business, and doesn't care about customer support

Move size: 1 Bedroom Home Service cost: $4400

Thumbnail photo by Stephen Manganaro of Move US to Relocation
Patricia Rees
Oct 01, 2019
Long-distance move from Pensacola, FL to Mesa, AZ

Lies, damage, and stolen items.

DO NOT TRUST THEM WITH ANYTHING!!

They were rude, dishonest, aggressive, and did nothing to maintain communication regarding my items. They tried to charge me additional fees constantly and "lost" several items (including a brand new mattress) and damaged much of what was delivered. Nearly every box was wet, torn, and crushed. As was my furniture. At delivery, the driver wouldn't let me read my paper work. He kept pulling it away from me and tried to force me to sign a document saying everything was received in "good" condition.

They left me with someone else's mattress and despite numerous attempts over the past month I have received no updates on if they have found mine. They also have not contacted me regarding the mystery mattress and if someone is coming to retrieve it.

This company will lie to you, steal, and break all of your belongings then look you in the eye and be shocked that you are upset about it. PLEASE do not suffer the way I have. Find another way to move your things.

Move size: 1 Bedroom Home Service cost: $2400

Louis Klampfer
Nov 17, 2019
Local move within Virginia

Take non-replaceable items WITH YOU ..

If you choose them or get dispatched to them avoid it, because I had 3 leather jackets stolen, 11 Xbox games and headset stolen, a Mac book pro stolen, and dell touch screen, a 800.00 foam mattress stolen, and there was condensation damage to my furniture. They hardly answer their phone and it was almost impossible to schedule a bill of landing with them. Stay away from Mover brokers. When your stuff switches trucks your items will get stolen. And even if you fill out a claim on movingclaims.net they go by the weight of your items not worth. You can't even sue them for lawyer's fees if you take that route. The mover brokerage is a legal SCAM which is horrid.

Move size: 1 Bedroom Home Service cost: $1491

Danielle Lebeau
Dec 16, 2019
Long-distance move from Florida to Colorado

Do NOT waste your time and money!!

A couple of the things wouldn't have been that big of a deal, but they started adding up real quick! Our pickup date got pushed back. Multiple miscommunications on their end about timing. They don't answer the phone number(s) they provide for you. They originally told us that "weight wasn't an issue and to utilize space" so we filled our coolers and safe and cabinets with stuff, but were told upon arrival that everything had to be removed and repacked in boxes, which changed how much space we needed and our stuff wouldn't fit on their truck anymore. They wouldn't load suitcases or duffel bags with stuff in it. (I guess I can understand that, but COMMUNICATION IS KEY!!) My husband had to remove all our items off the truck by himself and they drove away without any further communication. I have tried calling and emailing over the past couple of days to no avail. I guess I'm saving myself the headache of working with a company that isn't trustworthy, but I'm not sure that's worth the $509 deposit they charged me!!

When you're packing up your beloved belongings and moving them cross country, you want to find a company you can trust with your stuff. They are NOT that company. They may quote you a cheaper price than competitors up front, but I promise you the headache and the lies and the extra fees they try to sneak in there will add up quicker than you think!!

Move size: 2 Bedroom Home Service cost: $1800

Angela Bello
Dec 20, 2019
Long-distance move from College Station, TX to Sacramento, CA

THIEVES! Do not hire!

This company will not return my calls. My precious belongings have not been returned to me and it has been over a month. They were quick to pick up my belongings and take the extra money but now I don't know if I will ever get my furniture back. This company was hired by American Standard Moving and Storage.(broker) DO NOT HIRE THEM EITHER. THEY ARE THIEVES TOO. These companies are terrible. Stay away! If anyone knows legally what I can do please help.

Move size: 1 Bedroom Home Service cost: $1700

Theresa Coleman
Dec 12, 2019
Local move from Plano, TX to Charlotte, TX

Worse of the Worse.

Once they take you things and money you will not hear from them again. Thomas is RUDE and did not honor price match because company did not have the a rating his own company does not have A+. The inventory guy need to use my bathroom and did not communicate with his mover, who were rude to me for not being informed about the distance to the elevator (it was long). My belongs were picked up over a week ago, I have no clue where they are at. I have make no more than 30 calls to Thomas, the main number, and the inventory guy; NO ONE CALLS BACK. I only want to know when I can expect my things. THIS IS A SCAM and I am filing formal complaints.

Move size: Studio Service cost: $1400

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Company Info

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Move US to Relocation has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 3630 FM 2181 Suite 103, Hickory Creek, Lake Dallas, TX, 75065, but movers usually cover a much larger area.

Company Notes

Moving Company that specializes in local and long distance moving . Fully licensed by the DOT, FMCSA and TXDMV. Offers professional Packing service and Padding.

We are A Rated with the Better Business Bureau.

Licenses & Certificates for Move US to Relocation

By law, Move US to Relocation must be licensed with the Texas Department of Motor Vehicles and must have a 10 digit TxDMV Number to operate as a mover in the state. To perform interstate moves, a FMCSA registration is required.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Move US to Relocation license numbers for the government record information:

ICC MC number: 121516
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3174388
(US Department of Transportation number)

Local State License: 007277317C
Texas Department of Motor Vehicles

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Move US to Relocation cost for local moves?

We have calculated an approximate local moving market average price from 172 reviews of people moving within Texas to be $2605.

From 5 local reviews for Move US to Relocation, we have calculated an average moving cost of $1738 for local moves.

This could mean that Move US to Relocation is cheaper with about 33% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Move US to Relocation cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Move US to Relocation, we estimate that their average long-distance moving costs will be around $2988, based on 19 long distance moving reviews.

This could mean that long-distance moving services costs of Move US to Relocation for moving between states is cheaper with about 40% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Move US to Relocation. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Move US to Relocation - a professional company located in 3630 FM 2181 Suite 103, Hickory Creek, Lake Dallas, TX, 75065. Discover Lake Dallas, Texas moving companies.

*MoveAdvisor may not be affiliated with Move US to Relocation and the estimates may be provided from other professional movers in our network.

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